In our continuing support of community health and under the guidance of the Public Health order for Madison and Dane County under Phase Two, please be advised of Madison Property Management’s adjustments regarding our services.

Office Hours/Visits:
The Regent Street office is open, however there is a maximum limit of two people allowed in our lobby at one time. We kindly ask that appointments be made prior to your visit. As of July 13th, everyone who enters the office must wear a face mask. Office hours are Monday-Friday 8:00AM-5:00PM and Saturdays 10:00AM-2:00PM.

Payments:
We kindly ask that all payments either be paid via USPS, online through your tenant web access portal, or placed in our drop box to the right of our Regent Street entrance. If you need to pay in-person, please call the main office during business hours (Monday-Friday 8:00AM-5:00PM) to make an appointment.

Showings:
Pursuant to the Order of Public Heath (Madison & Dane County order) as of May 22nd, in-person showings will be allowed for occupied residences as of May 26th at 8:00AM. However, MPM will not resume showings until June 1st 2020. MPM staff and prospects will be required to wear masks, gloves and shoe coverings. Additionally, MPM will not allow for more than 2 prospects to be present per showing. We will provide at minimum a 24-hour advance notice.

Maintenance:
The same order and date applies for maintenance and facilities staff. We will resume routine maintenance services as of May 28th 2020. All MPM staff will be required to wear masks, gloves and shoe coverings when entering any occupied units. Tenants will be provided a minimum of 24-hour notice for all maintenance entries. Please note, no notice will be given for common area and/or exterior maintenance and/or landscaping needs.

Community Spaces:
All communal spaces will remain closed at this time. Madison Property Management will re-evaluate this policy at a later date.

It is MPM’s goal to continue to monitor the Public Health Orders and keep you informed regarding any adjustments to MPM’s services.

For additional information, please visit the Department of Public Health for Madison and Dane County at https://www.publichealthmdc.com/coronavirus