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Appliance Repair Technician

MPM is looking for an experienced Appliance Repair Technician to join our team. The Appliance Repair Technician will report to the Maintenance Team Leader and will work with the property management and operations teams to ensure that the properties managed by MPM are kept up to applicable standards. Applicants must be customer-service driven and be able to handle the daily challenges associated with the property management industry and maintaining multiple residences.

Responsibilities / Duties:

  • Troubleshoot, repair, and maintain residential appliances, such as refrigerators, washers, dryers, dishwashers, and ovens.
  • Repair or replace defective equipment, components, or wiring.
  • Provide repair cost estimates, and recommend whether appliance repair or replacement is warranted.
  • Develop an understanding of the MPM portfolio, inventory, and SOP’s
  • Communicate with the Property Management team to ensure that property residents and owners are kept in the loop on applicable maintenance projects
  • Complete work-order reports thoroughly
  • Handle and document inventory appropriately
  • Understand the general facets of property management
  • Complete work orders and handle inventory
  • Interact professionally with residents, office staff, and vendors as needed


  • Two (2) plus years of appliance repair experience
  • Working mechanical knowledge, including the use of tools and test equipment
  • Must be physically able to occasionally lift up to 100 lbs.
  • Driver's license and insured personal vehicle for daily use (MPM pays mileage).
  • Live within a 30 miles radius of downtown Madison, WI
  • Comfortable using computers and smart phones preferred

Hours / Benefits:

  • This is a full time position Monday through Friday from 8:00am to 4:30pm
  • Overtime: On-call and weekend hours as-needed
  • Salary is based on experience
  • Paid holidays and vacation
  • Benefits available
  • Company phone
  • Reimbursed Mileage

Application Requirements:

Cover Letter